Q: How do I get a quote?

Simply fill out the Request a Quote form on our website. Once we receive your information, we will send you an estimate and follow up to confirm the details of your cleaning.

Q: What time will the cleaning team arrive?

Our cleaning teams typically work between 8:00 a.m. and 5:00 p.m. Because we travel between homes throughout the day, we provide an arrival window rather than an exact time.

Q: What if I need to cancel or reschedule?

We ask for at least 24 hours’ notice if you need to cancel or reschedule a cleaning appointment. This allows us to adjust our schedule and offer the time to another client. Late cancellations may be subject to a $50 fee.

Question 1

How do I get a quote?

Accepted Answer

Simply fill out the Request a Quote form on our website. Once we receive your information, we will send you an estimate and follow up to confirm the details of your cleaning.

Question 2

Do I need to be home during the cleaning?

Accepted Answer

No. Many of our clients provide access instructions so our team can clean while they are away. If you prefer to be home during the service, that is completely fine as well.

Question 3

What time will the cleaning team arrive?

Accepted Answer

Our cleaning teams typically work between 8:00 a.m. and 5:00 p.m. Because we travel between homes throughout the day, we provide an arrival window rather than an exact time.

Question 4

How much does a cleaning cost?

Accepted Answer

The cost of a cleaning depends on several factors, including the size of your home, the type of service requested, and the condition of the space.

We provide personalized estimates to ensure accurate pricing for each home.

To receive a quote, simply fill out our Request a Quote form on our website. Once we receive your information, we will send you an estimate and follow up to confirm the details of your cleaning.

Question 5

What is included in a standard cleaning?

Accepted Answer

Our standard cleaning includes detailed cleaning of kitchens, bathrooms, bedrooms, and living spaces, including dusting, vacuuming, mopping, and sanitizing surfaces.

For a full list of tasks included in our service, please visit our Cleaning Checklist page.

Question 6

What if I need to cancel or reschedule?

Accepted Answer

We ask for at least 24 hours’ notice if you need to cancel or reschedule a cleaning appointment. This allows us to adjust our schedule and offer the time to another client.

Late cancellations may be subject to a $50 fee.

Your Cleaning Questions Answered

Explore our FAQs to make your booking experience seamless and stress-free.

Frequently Asked Questions

Booking and Scheduling

How do I get a quote?

Do I need to be home during the cleaning?

What time will the cleaning team arrive?

How much does a cleaning cost?

What is included in a standard cleaning?

What if I need to cancel or reschedule?

Preparing for Your Cleaning

How should I prepare before the cleaners arrive?

What if I have pets?

Do I need to provide cleaning supplies?

Do you clean dishes or do laundry?

Security Systems

Service Policies

Will I have the same cleaning team each time?

Parking

Lockouts and home access

Do you move furniture?

What happens if something is accidentally damaged?

What if I am not satisfied with the cleaning?